We understand that when you have questions about your order, wanting to talk about placing an order, or have questions about products, speaking to a human being is the best possible option! Unfortunately right now we are so overwhelmed with online and retail volume, we can't stay on the phone all day. If we answered every call we got, we'd need 3 full time employees to sit on the phones all day long.
Please check our FAQ - which is accessible via the chat bot, or our FAQ page, for possible answers to your questions. If you don't find a suitable answer, go ahead and reach out.
We've introduced new systems to track customer inquiries and it's dropped our response time down DRAMATICALLY. Please use the form below, put as much detail as you can, and we'll get back to you. We try to respond within 24 hours, but during the weekend you may not hear back until Monday.